How does Goozex work?

Goozex provides a unique trading platform for video games and movies. Members trade their products for Goozex Points, and then use their Points to get other games or movies from other Goozex users. Members pay only a $1 transaction fee (a Goozex "Trade Token") for each product they receive.

Yes. A Goozex "Trade Token" is the $1 fee that you pay to Goozex to process a trade through the Goozex network. For every item that you receive from another user, you spend 1 trade token. Trade tokens are valued at $1 a piece, so essentially, you are getting a game or a movie for a buck plus the cost of shipping! Goozex is the cheapest and easiest way to legally trade video games and movies.

There are no monthly membership fees, setup fees, hidden costs. Nothing. And remember you are trading the products, not renting; therefore, the games and the movies you receive in the mail become your property, as the games or movies you send to other members become other member's property.

Trading on Goozex is easy: once you list your requests and offers, you don't have to do anything else! Just wait for Goozex to find the perfect match for your transactions!



Trades on Goozex.com are protected by the Goozex Guarantee. Should a product get lost in the mail or be broken during shipping, Goozex will refund you the points and trade tokens you have spent, and put your request back in queue (*). In addition, Goozex transfers the points to the seller only after positive feedback is received from the buyer, providing additional protection for your trades. Once sellers increase their feedback score, they will be credited faster.

As a seller, you are protected with the shipping tracking numbers that are provided automatically with the Goozex shipping labels. In addition, our dispute system let's you work out a resolution with the buyer or escalate the issue to Goozex for review.

(*) Refund claims are subject to inspection by the Goozex Customer Service. A Delivery Confirmation number may be requested to prove shipping a package.


Absolutely not. When you trade one of your items, Goozex provides you an automatic shipping label that you can print off your computer and stick to the package: no more lines at the Post Office! Just place the label on the package, and mail it from home! (Only available in the USA)



If you haven't received enough points through your trades for the product you want, you can purchase points and trade tokens from Goozex through the "My Account" section. There are different amounts that will suit your needs. Goozex accepts Visa, MasterCard and PayPal as methods of payment.

Did you know that you can request products at the same time you offer them? That way you start gaining position in the request queue (sure, without points you cannot get the items yet... but at least you are in the queue waiting to be matched).

Yes. The best part about Goozex is that trading is easy and hassle free! After you offer and request products, Goozex will notify you via email for any matches you have as a seller or when another member is sending you an item. You can put items "on hold" if you're not ready to send or receive them, but want to be in the queue.

Matrix Match^TM is a system designed to let you choose how you want to ship and receive products. Games and movies are listed in three different conditions:

• Option 1: Send/Receive Full Package (Disc + Manual/Insert + Case)
• Option 2: Send/Receive Disc + Manual/Insert
• Option 3: Send/Receive Disc Only

As a seller you must list the condition that fits your product best. As a buyer you can request games in any of the three conditions and the fastest way to get games is to request Disc Only. Make sure you always double check the condition you are listing games in your offer and request queues.

Start trading by clicking one of the buttons below!


Have more questions? Check out the Goozex Help Guide or visit our FAQ Section.