Does it really only cost $1.00 per trade?
Yes. A Goozex Trade Token is the $1 fee that you pay to Goozex to process a trade through the Goozex network. For every game that you receive from another user, you spend 1 trade token. Trade tokens are valued at $1 a piece, so essentially, you are getting a game for a buck plus the cost of shipping! Goozex is the cheapest and easiest way to legally trade video games.
There are no monthly membership fees, setup fees, hidden costs. Nothing. And remember you are trading the video games, not renting; therefore, the games you receive in the mail become your property, as the games you send to other members become other member's property.
Trading on Goozex is easy: once you list your requests and offers, you don't have to do anything else! Just wait for Goozex to find the perfect match for your transactions!
What is the Goozex Guarantee?
All trades on Goozex.com are 100% guaranteed. Should a game get lost in the mail or be broken during shipping, Goozex will refund you the points and trade tokens you have spent, and put your request back in queue. In addition, Goozex transfers the points to the seller only after positive feedback is received from the buyer, providing additional protection for your trades. Once sellers increase their feedback score, they will be credited faster.
As a seller, you are protected with the shipping tracking numbers that are provided automatically with the Goozex shipping labels. In addition, our dispute system let's you work out a resolution with the buyer or escalate the issue to Goozex for review.
Do I have to go to the Post Office to mail my game?
Absolutely not. When you trade one of your games, Goozex provides you an automatic shipping label that you can print off your computer and stick to the package: no more lines at the Post Office! Just place the label on the package, and mail it from home! (Only available in the USA)
What if I don't have enough points or trade tokens?
If you haven't received enough points through your trades for the game you want, you can purchase points and trade tokens from Goozex through the "
My Account" section. There are different amounts that will suit your needs. Goozex accepts Visa, MasterCard and PayPal as methods of payment.
| Did you know that you can request games at the same time you offer them? That way you start gaining position in the request queue (sure, without points you cannot get the games yet... but at least you are in the queue waiting to be matched). |
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Is it really that easy to offer and request games?
Yes. The best part about Goozex is that trading is easy and hassle free! After you offer and request games, Goozex will notify you via email for any matches you have as a seller or when another member is sending you a game. You can put games "on hold" if you're not ready to send or receive them, but want to be in the queue.
Offer games - List the games you no longer want to your
Offers List:
- Find the game you're willing to trade
- Click "Add to My Offers" on the game page
- Wait for Goozex to notify you by email once a match occurs
The Goozex system will notify you via email every time one of your games has been requested, so that you can go ahead and mail it to the requesting user. You will still have the possibility to accept the trade, delay it, or reject it if you prefer to keep the game.
Request games - List the games you want to receive to your
Requests List:
- Find the game you want using the search tools
- Click "Add to My Requests" on the game page
- Wait for Goozex to find a match for you automatically
If the seller accepts the trade, the Goozex system will notify you via email when the game is shipped to you (just sit down and relax: the game will be delivered to your address if a few days!).
Matrix MatchTM is a system design that allows you to choose how you want to ship and receive games. Games are listed in three different conditions:
- Option 1: Send/Receive Full Package (Disc + Manual + Case)
- Option 2: Send/Receive Disc + Manual
- Option 3: Send/Receive Disc Only
As a seller you must list the condition that fits your product best. As a buyer you can request games in any of the three conditions and the fastest way to get games is to request Disc Only. Make sure you always double check the condition you are listing games in your offer and request queues.
Have more questions? Check out the
Goozex Help Guide or visit our
FAQ Section.
